• Diagnostic Tests
  • ECG (heart checks)
  • Spirometry, (Lung function tests)
  • Tympanometry (glue ear testing)
  • Blood Tests

  • ACC Consultations
  • Minor Accidents
  • Sports Injuries

  • Travel Health—Advice and Vaccinations
  • Skin Care
  • Skin Cancer Checks
  • Minor Surgery – moles, cysts, skin tags, ingrown toenails
  • Liquid Nitrogen – warts, sun damage
  • Acne Care

  • Special Funded Programmes for
  • Chronic diseases including Diabetes, Heart failure and Lung disease
  • Family Planning & Sexual Health (free to under 22)
  • Depression

Continuity of Care

It is ideal to see the same doctor on an ongoing basis.
However, you are welcome to see other doctors in the practice (eg if you are unable to get an appointment with your usual doctor.)

Appointments

Consultations normally last up to 15 minutes.
We endeavour to see all people when they choose to be seen. If you know that you need to come in for a regular review visit, it is best to book several days in advance.
If you can not keep an appointment, please cancel as soon as possible so that we can reallocate the appointment.
We will always endeavour to see sick children if the parent feels they need to be seen urgently.
We are able to deal with accidents, burns and sports injuries urgently if necessary.
Although we try our best to keep to time, inevitably due to the unpredictable nature of medicine, there will be times when you experience delays in seeing the Doctor or Nurse.
Some things you can do to help us run on time are:
Arrive on time for your appointment and report to reception.
If you think your problem may need extra time, please advise the receptionist when you make the appointment, for example, multiple problems, insurance or immigration medical examinations, minor operations.
If the purpose of your visit is for a drivers license, insurance or immigration medical examination, please advise the nurse on arrival, who will then assist you in completing some sections of the forms.

Home Visits

  • If you are too ill to come to the clinic, the doctor will visit you if possible.
  • Most problems are best handled at the clinic because of facilities available here.
  • If you think you need a visit, phone and discuss it with the nurse.

Test Results

  • We will notify you by phone, text or email if your results require follow up or require a change in treatment.
  • You may ring the nurse for any test result, but it is usually best to wait at least 4-5 working days before ringing.
  • Some specialised tests take longer to be reported, such as smear tests.

Repeat Prescriptions

  • While there are a few medications which can be safely given by repeat prescriptions in response to telephone requests, most medications are for conditions that require at least 3 monthly review.
  • For these it is necessary, and in your best interest, to be seen before issuing a prescription.
  • If you are ringing for a prescription, please ring at least the day before picking it up and give full details of what is required. There are additional charges for mailing, faxing or same day urgent prescriptions.